Timeshare Exit - Cold Callers | Timeshare Solicitor
Woman who has been cold called by timeshare scammers

Cold Callers – Tactics Used

Since the Covid-19 Pandemic, incidences of cold / nuisance calls have increased dramatically. It has been found that even consumers who have taken appropriate action to prevent being cold called are receiving three to four calls per day. 

Cold callers will employ many tactics in order to gain your trust and confidence in them. Trust your instincts. If they have information regarding your timeshare be aware that this may have been obtained fraudulently, and they may have possibly breached data protection rights.

You may be given a variety of explanations regarding the procurement of your information.

Some examples are:

  • The liquidators supplied your details (for companies which have gone into liquidation, see below):
  • the timeshare company supplied your details, possibly via a ‘Register of Timeshare Owners’, which in reality does not exist.

They may suggest a variety of scenarios, for example,    

  • you are eligible to join a class action:
  • you have a compensatory lump sum waiting, possibly following an immediate upfront payment for incidental costs such as legal fees:
  • you are eligible to join a list of creditors, where your Timeshare company has gone into liquidation.   

For further information on timeshare companies now in liquidation, please see the following articles regarding Azure and Club La Costa. 

The Azure Timeshare Scandal | Athena Law (athlaw.co.uk)

Club La Costa in Administration and Claims in Spain | Athena Law (athlaw.co.uk)

Please be vigilant, and make a note of names, companies and telephone numbers. Following the call, do your research thoroughly. Check their details on companies house, check ‘Trust Pilot’ reviews and ‘Google’ the company name. 

If you do agree to make a payment, insist that if it over £100 it is made by Credit Card to ensure you have the protection of a Section 75 claim.  

How Athena Law Can Help

If you have fallen foul of a cold call scam, please contact us for advice. Athena Law is a regulated firm of solicitors. Mr Boyd and his team of solicitors are experts in timeshare law and UK finance claims.  

If you have grounds to terminate your timeshare and/or bring a compensation claim we can offer you a fixed fee and/or no win – no fee retainer subject to an initial assessment of prospects.

We are also being increasingly instructed by clients to bring claims against unregulated claims companies.

We are happy to undertake initial review of your case and potential claims without charge and determine if you have grounds for terminating your timeshare or if you have a claim for compensation.

About the author

Stephen Boyd is one of the owners and co-founders of Athena Law, a firm of solicitors regulated by the Law Society and Solicitors Regulation Authority.  

Mr Boyd has been practicing commercial and consumer litigation for almost 20 years and has developed a niche practice in dealing with timeshare disputes and indeed was one of the first UK solicitors to work in this area and has appeared in all forms of media, including television, print and media.  

Links to Mr Boyd’s media work can be found below.  Alternatively, they can be accessed from the Athena Law website – athlaw.co.uk, or its subsidiary site specialising in timeshare issues – timeshare-solicitor.co.uk.  




Our Trust Pilot Reviews can be viewed here:


Contact us for a free consultation

If you need any advice or further information regarding this article, please contact us.  

As discussed above we offer a free initial consultation and if clients have a viable claim, we offer a variety of retainer options including no win – no fee arrangements.  Every case or potential case will have to be assessed, however, on its own merits.

If you have found this article interesting and would like to learn more about how Athena Law can help you please feel free to contact the writer, Stephen Boyd, at stephen.boyd@athlaw.co.uk or via the contact page on the website.

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