As featured in:
Common Diamond Resorts issues faced by our clients.
Here at Athena Law, we have seen a growing number of enquiries from unhappy Diamond Resort customers, many of whom have raised similar concerns, which are listed below:
- Their resort rarely has any availability on requested dates, yet is available for booking online to the general public;
- Promised exclusive use at their timeshare resort but regularly share with the general public;
- Maintenance fees are very expensive and increase every year:
- Encouraged during sales presentations to purchase more points or required to ‘trade-up’ to overcome low availability;
- Many contacts sold committing clients to paying fees ‘in perpetuity’.
If any of these statements resonate with you, please contact us to discuss your legal rights.
Athena Law are a firm of solicitors and what we do is as follows:
Review contractual documents and purchase history.
- Advise clients of the legal grounds for termination –misrepresentation, unfair consumer contract terms and (if applicable) breach of mandatory Spanish Law.
- In selected cases we may be willing to act on a ‘no win
no fee’ basis. We also have a relationship with trusted
Spanish Lawyers who have agreed to work on a fixed
- Write to the resort and set out all the legal grounds,
referring to relevant statutes, regulations and case law
In summary, therefore, the options for exiting a Timeshare are:
- Sell your timeshare to a third party.
- Negotiate an exit arrangement with the resort yourself.
- Employ a solicitor to terminate on lawful grounds.
Meet Stephen Boyd
Having represented hundreds of timeshare owners over the years, I have extensive experience helping to release clients from inherently unfair and unenforceable timeshare contracts, and bringing claims connected and/or arising from the sale of timeshare and similar products.
I have acted for clients in connection with contentious matters for over 15 years, and have frequently taken cases to the High Court and the Court of Appeal and represented consumers in Group Actions. With a network of barristers and lawyers in other jurisdictions I ensure that my client’s rights are robustly defended.
If you are trapped into a timeshare you no longer want or can afford, or are concerned about inheritance, or feel that you have been the subject of a resale and/or exit scam I offer a free, initial consultation to go over the details of your particular circumstances and advise you on whether your particular timeshare is capable of being terminated and if you have an entitlement to financial compensation either in the UK, Spain or any other Jurisdiction.
For a free, no obligation discussion to find out more about how Athena Law can help you, please do not hesitate to contact me directly for more information on 0161 839 8847 or by email at [email protected]
Below are are selection of press articles that Stephen has contributed towards:
Diamond Resorts in Spain
- Royal Oasis Palm Club at Pueblo Quinta, Benalmadena Costa, Malaga
- Sahara Sunset by Diamond Resorts, Benalmadena Costa, Malaga
- Los Amigos Beach Club, Mijas Costa, Malaga
- White Sands Beach Club, Menorca
- Ona Garden Lago, Mallorca
- Santa Barbara Golf & Ocean Club, Tenerife
- Sunset Bay Club, Tenerife
- Royal Tenerife Country Club, Tenerife
- Royal Sunset Beach Club, Tenerife
- Sunset Harbour Club, Tenerife
- Sunset View Club, Tenerife
- Jardines Del Sol, Lanzarote, Canary Islands
- Club Del Carmen, Lanzarote, Canary Islands
- Cala Blanca, Grand Canaria, Canary Islands
If your timeshare is not listed above, do not worry, we can still advise whether you have prospects for a successful claim.
Athena Law offers a fixed fee service to terminate on lawful grounds.
Take a look at our range of expert timeshare dispute services
At Athena Law, we offer a free, initial consultation to go over the details of your particular case and advise you on whether you have a viable claim.
Timeshare dispute resolution
With a focus on resolution rather than litigation, wherever possible we make sure your case is settled before going to court. In fact, in most cases, we’ve found that timeshare companies agree to release, rather than risk an adverse court decision.
So that you’re free from your timeshare burden and able to get on with the rest of your life as quickly and as painlessly as possible.
Timeshare agreements are complex legal documents. And that is why it is important you seek and receive the best possible legal advice and that the correct legal grounds for terminating your timeshare are applied.
Experts in timeshare law, with fixed-price and no-win-no fee options available, we help to resolve your timeshare problems without you having to worry about escalating costs.
Timeshare compensation recovery
If you buy goods and services on finance as opposed to paying by cash or cheque, you are afforded an extra level of protection should things go wrong.
So, as well as helping you and your family to exit your unwanted timeshare agreement, our team of timeshare dispute experts will also advise on whether you have any potential grounds for a compensation claim.
Brochure: Timeshare termination and compensation server explained.
We've helped a lot of people get out of their timeshare contracts
We then took advice from a release company who suggested we would have to pay solicitors cost of £5000.
On the off chance I rang Athena Law and the advice given resulted in a swift and cost free release from our 14,000 points. Many thanks to Stephen Boyd who advised us in a truly professional, candid and effective way.
We can recommend him without hesitation.
Believing the timeshare to be null and void anyway, we approached Stephen Boyd of Athena Law to exit us from this contract. We used his Timeshare Fixed Exit Fee option which worked wonderfully. Within the space of a couple of months Heritage had conceded to our request and terminated our contract. We cannot thank Stephen enough for the efficient service he provided.
We only wish that we had contacted him sooner and saved ourselves the worry of ever increasing maintenance fees and the commitment to a resort we could no longer afford or use
Having wasted money on trying to sell through agents and even meeting people who said that by paying several thousands they could take it off us, you soon realise that they all just want your money.
Stephen at Athena Law was a refreshing change, he had a clear understanding of what was possible, comprised a well presented challenge to the timeshare company and then an expedient resolution.
Today we have relinquished the timeshare and could not be happier; tomorrow we can decide where we want to vacation and not be tied into an unfair agreement with previously no apparent way to get out of it.
I cannot recommend Stephen and Athena Law highly enough.
Most frequent questions and answers
We can help you where:
• You have been mis-sold a timeshare
• You have been pressurised into signing a timeshare agreement
• You can no longer afford your timeshare
• You have been sold an unfair contract (including in perpetuity clauses)
• You have become the victim of unexpected and excessive maintenance fees
• The conditions under which the contract was signed have changed
• You have been the victim of a scam company which promised to help you sell your timeshare property.
In addition, where the timeshare has been purchased with the assistance of finance, we may also be able to help with claims made against the bank (or finance company) which provided the loan/credit.
That’s easy, just speak to Athena Law first. Don’t fall pray to companies that promise to buy your unwanted Timeshare or secure your release from your Timeshare contract, often they will want you to hand-over significant amounts of money, only for you to end up right back where you were – retaining your original unwanted Timeshare obligation.
Athena Law’s expert Timeshare solicitors offer a free initial consultation to see if we can help you legally release your Timeshare. So what are you waiting for? Talk to us today for a free, no-obligation assessment.
We find that even though many clients are simply happy to terminate their membership and end any obligations of timeshare ownership, some clients choose to seek compensation too.
Assessment of the prospects of succeeding in a claim for compensation can be complex. Each case is different and the answer will depend on a number of factors including the law governing the contract, what if any allegations you have against the resort and/or finance company, what evidence you have to support them and whether the defendant is able to pay. company.
With a wealth of experience in this field, and contacts with European lawyers, we can offer detailed advice based on current legislation and your particular circumstances.
We can advise if your case is impacted by recent judgements, and if you might have any possible claim to compensation.
Although rarely necessary in Timeshare litigation, we have the right of audience in court, which a paralegal company does not.
In addition, you might find we are considerably cheaper than Paralegal companies.
As soon as we receive your enquiry, one of our experienced team will be in touch to learn more about your individual situation. All of our team have detailed knowledge of the timeshare industry and will be able to advise you on what your options are.
We will assess your current situation and provide advice on whether we believe your timeshare was unlawfully sold to you. We will also provide advice on whether there are potential grounds for compensation against the timeshare company.
If we believe you have a valid case, we can act on your behalf to legally challenge the timeshare resort to release you from your timeshare contract and start to put together a case to fight for compensation on your behalf.
Take a look at our latest timeshare news, advice and case studies.
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